Hakodate City Office:
phone number, opening hours and address
The main phone number of the Hakodate City Office is 0138-21-3111. Here is what to know before you call, with the address, opening hours and official website.
Hakodate City Office main line
Official website www.city.hakodate.hokkaido.jp
Without hyphens: 0138213111
The main number connects you to an operator, who will put you through to the right section. Calls are usually answered in Japanese.
Checked against the official website · October 7, 2026
ABOUT
About Hakodate City
Hakodate became a city in 1922, when the former Hakodate Ward gained city status, and in 2004 it absorbed the towns of Toi, Esan and Minamikayabe and the village of Todohokke; today it is the central city of southern Hokkaido. A port town opened to foreign trade at the end of the Edo period alongside Yokohama and Nagasaki, it is known for the night view from Mount Hakodate and Goryokaku. The city office is in Shinonome-cho, Hakodate, within walking distance of the Shiyakusho-mae tram stop.
BASIC INFO
Basic information
- Main phone
- 0138-21-3111
- Address
- 〒040-8666 北海道函館市東雲町4番13号Shown in Japanese so you can paste it into a map app or show it to a taxi driver.
- Opening hours
- Weekdays 8:45–17:30Closed on weekends, public holidays and Dec 29 – Jan 3
- Official website
- www.city.hakodate.hokkaido.jp
- Local government code
- 012025Hokkaido Oshima Subprefecture · City
ACCESS
Access and map
Address
〒040-8666 北海道函館市東雲町4番13号
RELATED OFFICES
Phone numbers of related government offices
Public offices in charge of this municipality (national and prefectural branches). National taxes — income tax and consumption tax returns, tax certificates — are handled by the tax office, not the municipal office. Addresses are shown in Japanese.
- 0138-31-3171
〒040-0014 北海道函館市中島町37番1号
Covers Hokuto City, Matsumae Town, Fukushima Town, Shiriuchi Town, Kikonai Town, Nanae Town, Shikabe Town as well as Hakodate City
- 0138-31-9086
〒040-8555 北海道函館市千代台町26-3
Covers Hokuto City, Matsumae Town, Fukushima Town, Shiriuchi Town, Kikonai Town, Nanae Town, Shikabe Town, Mori Town, Yakumo Town, Oshamambe Town, Esashi Town, Kaminokuni Town, Assabu Town, Otobe Town, Okushiri Town, Imakane Town, Setana Town as well as Hakodate City
Personal pension consultations are accepted at any pension office in Japan.
- 0138-26-0735
〒040-8609 北海道函館市新川町26-6 函館地方合同庁舎分庁舎
Covers Hokuto City, Matsumae Town, Fukushima Town, Shiriuchi Town, Kikonai Town, Nanae Town, Shikabe Town, Mori Town as well as Hakodate City
- 0138-32-1512
〒040-0001 北海道函館市五稜郭町23-1
FAQ
Frequently asked questions
What is the phone number of the Hakodate City Office?
The main phone number of the Hakodate City Office is 0138-21-3111. It connects you to an operator, who will transfer you to the right section once you explain what you need.
What are the opening hours of the Hakodate City Office? What time does it open and close?
Opening hours of the Hakodate City Office: Weekdays 8:45–17:30. It is closed on Saturdays, Sundays, public holidays and over the New Year break (Dec 29 – Jan 3). Hours can differ by counter and service, so please check the official website for details.
Can I call the Hakodate City Office on weekends or at night?
The main line is generally not answered outside opening hours. For non-urgent procedures and certificates you may be able to use online applications on the official website (https://www.city.hakodate.hokkaido.jp/) or the Mynaportal. Check the official website for any weekend service counters.
Which tax office and pension office cover the Hakodate City Office?
Hakodate City is covered by the Hakodate Tax Office (0138-31-3171). It handles national taxes such as income tax and consumption tax returns and tax certificates. Pension matters are handled by Hakodate Pension Office (0138-31-9086); personal consultations are accepted at any pension office in Japan.
GOVERNMENT OFFICES
Phone numbers of tax offices, pension offices, Hello Work and public health centers
Main phone numbers, addresses and jurisdictions of the offices in Hokkaido.
NEARBY
Other municipalities in Oshima Subprefecture, Hokkaido
For staff of municipalities and public offices
We accept requests to correct or update the phone numbers, office hours, addresses and other details listed here. We check each request against the official website before updating.
The phone numbers, addresses and opening hours on this page are based on information published on each municipality's official website (last checked: October 7, 2026). Please check the official website for the latest information. This page compiles public information for the convenience of residents and does not indicate any business or partnership relationship between the listed municipalities and AIRI (LIVERUSH Co., Ltd.). If you find an error, please let us know via our contact form.
Tax office names, addresses, phone numbers and jurisdictions are based on the National Tax Agency's 税務署の所在地などを知りたい方 (checked October 19, 2026). Pension office names, addresses, phone numbers and jurisdictions are based on the Japan Pension Service's 年金事務所管轄区域 (checked October 19, 2026). Hello Work (public employment office) names, addresses, phone numbers and jurisdictions are based on the Ministry of Health, Labour and Welfare's 全国ハローワーク所在案内 (checked October 19, 2026). Public health center names, addresses, phone numbers and jurisdictions are based on the Ministry of Health, Labour and Welfare's 保健所管轄区域案内 (checked October 19, 2026).