Saitama / Pension office
Kawagoe Pension Office

Kawagoe Pension Office: phone number, opening hours and address

The main phone number of Kawagoe Pension Office is 049-242-2657. Here is what to know before you call, together with the opening hours, address and the municipalities it covers.

Kawagoe Pension Office

Kawagoe Pension Office main line

Official website www.nenkin.go.jp

049-242-2657

Without hyphens: 0492422657

Calling a pension office's main number plays an automated voice guide. Choose the number for your inquiry to be connected to the right counter. Personal pension consultations are accepted at any pension office in Japan.

Checked against the official website · October 19, 2026

ABOUT

About Kawagoe Pension Office

Kawagoe Pension Office is the Japan Pension Service's pension office handling National Pension procedures for residents of Asaka City, Shiki City, Wako City, Niiza City, Fujimi City, Fujimino City, Kawagoe City, Higashimatsuyama City, Sakado City, Tsurugashima City, Namegawa Town, Ranzan Town, Ogawa Town, Kawajima Town, Yoshimi Town, Hatoyama Town, Tokigawa Town, Moroyama Town, Ogose Town. It is the counter for enrollment, premium and benefit consultations, pension record checks, various notifications and inquiries about the Nenkin Teiki-bin (annual pension record statement). Personal pension consultations are accepted at any pension office in Japan, regardless of jurisdiction.

BASIC INFO

Basic information

Main phone
049-242-2657
Official name (Japanese)
川越年金事務所
Address
〒350-1196 埼玉県川越市脇田本町8-1 U_PLACE 5階
Opening hours
Weekdays 8:30–17:15Closed on weekends, public holidays and over the New Year break (Dec 29 – Jan 3). On the first working day of the week (usually Monday) offices are open until 19:00, and on the second Saturday of each month they are also open 9:30–16:00.
Official website
Kawagoe Pension Officewww.nenkin.go.jp
Jurisdiction (as published)
川越市、東松山市、朝霞市、志木市、和光市、新座市、富士見市、坂戸市、鶴ヶ島市、ふじみ野市、入間郡(所沢年金事務所管内の地域を除く。)、比企郡
Agency
Pension office (public information from the Japan Pension Service)

ACCESS

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Address

〒350-1196 埼玉県川越市脇田本町8-1 U_PLACE 5階

JURISDICTION

Jurisdiction (municipalities covered by this office)

The office in charge is determined by the municipality you live in for National Pension (individual) procedures, and by the location of the business for health insurance and employees' pension (employer) procedures. Select a municipality to open the phone number page of its municipal office.

FAQ

Frequently asked questions

Q

What is the phone number of Kawagoe Pension Office?

The main phone number of Kawagoe Pension Office is 049-242-2657. Calling a pension office's main number plays an automated voice guide. Choose the number for your inquiry to be connected to the right counter. Personal pension consultations are accepted at any pension office in Japan.

Q

What are the opening hours of Kawagoe Pension Office? What time does it open and close?

Opening hours of Kawagoe Pension Office: Weekdays 8:30–17:15. Closed on weekends, public holidays and over the New Year break (Dec 29 – Jan 3). On the first working day of the week (usually Monday) offices are open until 19:00, and on the second Saturday of each month they are also open 9:30–16:00.

Q

Which municipalities does Kawagoe Pension Office cover?

Kawagoe Pension Office covers Asaka City, Shiki City, Wako City, Niiza City, Fujimi City, Fujimino City, Kawagoe City, Higashimatsuyama City, Sakado City, Tsurugashima City, Namegawa Town, Ranzan Town, Ogawa Town, Kawajima Town, Yoshimi Town, Hatoyama Town, Tokigawa Town, Moroyama Town, Ogose Town. The jurisdiction is based on public information from the Japan Pension Service (date checked at the bottom of the page).

Q

Can I get advice at pension offices other than Kawagoe Pension Office? Do I need an appointment?

Personal pension consultations (enrollment, premiums, benefits and record checks) are accepted at any pension office in Japan, regardless of jurisdiction. To reduce waiting times, the Japan Pension Service takes appointments for pension consultations (https://www.nenkin.go.jp/section/soudan/saitama/kawagoe.html). For company health insurance and employees' pension procedures, the counter is the pension office with jurisdiction over the location of the business.

NEARBY

Other pension offices in Saitama

Phone numbers of all 8 pension offices in Saitama

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Main phone numbers, addresses and jurisdictions of the offices in Saitama.

For staff of municipalities and public offices

We accept requests to correct or update the phone numbers, office hours, addresses and other details listed here. We check each request against the official website before updating.

Request a correction or update

The phone numbers, addresses and opening hours on this page are based on information published on each municipality's official website (last checked: October 19, 2026). Please check the official website for the latest information. This page compiles public information for the convenience of residents and does not indicate any business or partnership relationship between the listed municipalities and AIRI (LIVERUSH Co., Ltd.). If you find an error, please let us know via our contact form.

Pension office names, addresses, phone numbers and jurisdictions are based on the Japan Pension Service's 年金事務所管轄区域 (checked October 19, 2026).