Children's Human Rights Hotline 110: phone number and hours

The Children's Human Rights Hotline 110 is a dedicated Ministry of Justice line for children's worries such as bullying and abuse at home. Calls go to your nearest Legal Affairs Bureau, where bureau staff or human rights volunteers (jinken yogo iin) listen. Counseling is free and confidential, and adults worried about a child can call too.

• Online human rights consultation (email)

  Apply through the web reception desk and you receive an email with instructions for writing in your consultation. A reply takes several days, so if you need to talk right away, calling is recommended.

• Legal Affairs Bureau LINE human rights consultation

  Add the official LINE account as a friend and consult by chat. Weekdays 8:30–17:15.

• Children's Human Rights SOS Mini Letter

  Write your worries in a letter and send it; it reaches your nearby Legal Affairs Bureau and you always get a reply. No stamp is needed, and if you wish, the bureau can also talk with you by phone.

• Phone numbers of each Legal Affairs Bureau

  If some IP phones or other services cannot reach 0120-007-110, you can call the number of the Legal Affairs Bureau for your area (call charges apply).

• Calls go to your nearest Legal Affairs Bureau, where bureau staff or a human rights volunteer listens.
• Counseling is free and confidential.
• You can talk about worries such as bullying at school, someone at home doing things you do not like, or being hit by friends. You can also call about someone around you who is struggling.
• Not only children but also adults worried about a child can use it.
• Some IP phones cannot connect; in that case, call the phone number of your Legal Affairs Bureau (call charges apply).

• Some IP phones and other lines may not be able to connect. In that case, call the number of your regional Legal Affairs Bureau (call charges apply).

Your municipality (city, ward, town or village) also has counters for welfare, health and child-rearing concerns. Call the main number, explain what you want to discuss, and ask for the counter in charge.