Child Guidance Center Consultation Dial: phone number and hours

The Child Guidance Center Consultation Dial is the consultation number of child guidance centers, taking a wide range of consultations about children's welfare, such as child-rearing, foster parenting and young carers. When you call, you are connected to your nearest child guidance center, and calls are free (toll-free number). Consultations and reports about abuse are handled by the Child Guidance Center Abuse Hotline "189".

• List of child guidance centers across Japan

  You can check the addresses and phone numbers of child guidance centers across Japan.

• LINE consultation for parents and children

  When you are worried about child-rearing or the relationship between parents and children, children (under 18) and parents or guardians can consult by LINE. You can consult anonymously (with your LINE icon and nickname), and what you discuss is kept confidential. Hours differ by local government.

• Child guidance centers are specialist consultation agencies set up by prefectures, designated cities and others. Hoping for children's healthy growth, they think problems through with you and help solve them, and besides abuse they take a wide range of consultations about children's welfare.
• You can consult about child-rearing, foster parenting, young carers and more, and you are encouraged to call when you are worried about childbirth or raising children.
• When you call, a call center operator asks where you live and transfers you to the child guidance center responsible for your area (this has been the method for both landlines and mobile phones since December 22, 2025).
• It became a toll-free number in July 2021, so there are no call charges. It can be reached from mobile phones as well as landlines, and it takes calls 24 hours a day, 365 days a year.

• If you think a child may be being abused, call the Child Guidance Center Abuse Hotline "189" to consult or report.
• The former number (0570-783-189) has not been in use since July 1, 2021.

Your municipality (city, ward, town or village) also has counters for welfare, health and child-rearing concerns. Call the main number, explain what you want to discuss, and ask for the counter in charge.