Helplines

Telephone helplines for personal worries

Helplines you can call from anywhere in Japan for mental health worries, children's worries, problems at work, domestic and sexual violence, consulting the police, legal, human rights and money matters, consumer problems, caregiving and dementia, and sudden illness or injury, plus the numbers of the 53 Inochi no Denwa (Lifeline) centers across the country. Tap a number to call it.

NATIONWIDE

Nationwide helplines

Mental health and emotional worries4 helplines

Worries of children and young people5 helplines

Work and workplace worries2 helplines

  • Working Conditions Consultation Hotline
    Working Conditions Consultation Hotline

    Ministry of Health, Labour and Welfare (commissioned program) · Weekdays 17:00–22:00; weekends and holidays 9:00–21:00 (closed December 29 to January 3)

    English 0120-531-401, Chinese 0120-531-402

    0120-811-610
  • Kokoro no Mimi telephone counseling
    Kokoro no Mimi telephone counseling

    Ministry of Health, Labour and Welfare (commissioned program) · Weekdays 17:00–22:00; Saturdays and Sundays 10:00–16:00 (closed on public holidays, substitute holidays and over the New Year holidays)

    0120-565-455

Domestic violence and sexual violence3 helplines

Consulting the police2 helplines

Legal, human rights and money matters3 helplines

Consumer problems1 helpline

  • Consumer Hotline (188)
    Consumer Hotline (188)

    Consumer Affairs Agency · Depends on the hours of the consultation desk you are connected to (as a rule every day, including weekends and holidays, except facility inspection days and the New Year period)

    188

Nursing care and dementia1 helpline

Sudden illness or injury3 helplines

INOCHI NO DENWA

Inochi no Denwa centers across Japan

Inochi no Denwa has centers in every region of Japan, and you can call any of them regardless of where you live. If you cannot get through, try again later or call another center that is open. Calls to the local numbers are charged at normal rates.

Hokkaido2 centers

Tohoku6 centers

Kanto12 centers

Chubu8 centers

Kinki8 centers

Chugoku and Shikoku8 centers

Kyushu and Okinawa9 centers

PROCEDURES

Guide to Everyday Procedures

When each helpline can help and what to know before you call, organized by type of worry.

Guide to telephone helplines for personal worriesGuide to Everyday Procedures

The phone numbers and hours on this page are based on information published by each helpline’s operator and on official national government pages (last verified: October 30, 2026). Hours and other details may change; check each helpline’s official page for the latest information. This page compiles public information for the convenience of users and does not indicate any business or partnership relationship between the listed helplines and AIRI (LIVERUSH Co., Ltd.). If you find an error, please let us know through our Contact us page.

Sources: Lifelink (Suicide Prevention Support Center), "#Inochi SOS" / Lifelink (Suicide Prevention Support Center), "#Inochi SOS | Before using email counseling" / Lifelink (Suicide Prevention Support Center), "Ikizurabitto" / Ministry of Health, Labour and Welfare, "Mamorou yo Kokoro" telephone helplines / Social Inclusion Support Center, "Yorisoi Hotline" / Social Inclusion Support Center, "Everyday problems and worries you want someone to hear" / Social Inclusion Support Center, "If you are in so much pain you want to die" / Social Inclusion Support Center, "If you were affected by a disaster" / Social Inclusion Support Center, "About the renewal of moyatter" / Federation of Inochi no Denwa, "Where to call" / Federation of Inochi no Denwa, "Home" / Federation of Inochi no Denwa, "List of Inochi no Denwa centers across Japan" / Federation of Inochi no Denwa, "The history of Inochi no Denwa: more than 50 years of staying close to people's hearts" / Federation of Inochi no Denwa, "Online Counseling" / Federation of Inochi no Denwa, "What is Inochi no Denwa?" / Ministry of Health, Labour and Welfare, "Mental Health Consultation Unified Dial" / Ministry of Education, Culture, Sports, Science and Technology, "About the 24-hour Children's SOS Dial" / Ministry of Education, Culture, Sports, Science and Technology, "Helplines you can contact 24 hours a day" / Childline Support Center, "Talk by phone" / Childline Support Center, "For junior high and high school students" / Childline Support Center, "Talk by online chat" / Childline Support Center, "Post your feelings" / Childline Support Center, "Childline's activities" / Childline Support Center, "History of Childline and the Childline Support Center" / Ministry of Justice, "Telephone helpline for bullying and other worries: Children's Human Rights Hotline 110" / Ministry of Justice, "Legal Affairs Bureau LINE human rights consultation (chat)" / Ministry of Justice, "Children's Human Rights SOS Mini Letter" / Ministry of Justice, "Online human rights consultation reception desk" / Ministry of Justice, "List of bureau phone numbers for those who cannot reach the Children's Human Rights Hotline 110 (call charges apply)" / Children and Families Agency, "About the Child Guidance Center Abuse Hotline '189'" / Children and Families Agency, "Flow of the Child Guidance Center Abuse Hotline '189'" / Children and Families Agency, "Measures to prevent child abuse" / Children and Families Agency, "Child Guidance Center Abuse Hotline '189' | Special site for promoting the prevention of child abuse" / Children and Families Agency, "Special site for promoting the prevention of child abuse" / Children and Families Agency, "Child Guidance Center Abuse Hotline '189' leaflet (fiscal 2026)" / Children and Families Agency, "About the 'LINE consultation for parents and children'" / Ministry of Health, Labour and Welfare, "About the nationwide child guidance center number (189)" / Children and Families Agency, "Helplines for related services" / Ministry of Justice, "Rikon Portal | For those considering divorce" (if you want to consult about childbirth or child-rearing) / Ministry of Health, Labour and Welfare, "Working Conditions Consultation 'Hotline' (Working Hotline)" / Ministry of Health, Labour and Welfare, "'Kokoro no Mimi' telephone counseling for working people" (Kokoro no Mimi) / Ministry of Health, Labour and Welfare, "Terms of use of 'Kokoro no Mimi' telephone counseling for working people" (Kokoro no Mimi) / Ministry of Health, Labour and Welfare, "'Kokoro no Mimi' social media counseling for working people" (Kokoro no Mimi) / Ministry of Health, Labour and Welfare, "'Kokoro no Mimi' email counseling for working people" (Kokoro no Mimi) / Cabinet Office, "DV Consultation Plus: Plus Consultation Box" / Cabinet Office, "Notes on use | DV Consultation Plus" / Cabinet Office, "Plus Consultation Box: consultation reception | DV Consultation Plus" / Gender Equality Bureau, Cabinet Office, "List of consultation agencies" / Gender Equality Bureau, Cabinet Office, "About domestic violence consultations" / Gender Equality Bureau, Cabinet Office, "Spousal Violence Counseling and Support Centers" / Gender Equality Bureau, Cabinet Office, "One-Stop Support Centers for Victims of Sexual Crimes and Sexual Violence" / Gender Equality Bureau, Cabinet Office, "One-Stop Support Centers for Victims of Sexual Crimes and Sexual Violence involving the government (list)" / Gender Equality Bureau, Cabinet Office, "Eliminating violence against women" / Cabinet Office, "Social media consultation on sexual violence: Cure time" / National Police Agency, "Public agencies (criminal and civil procedures)" / National Police Agency, "Police Consultation Hotline #9110 (list of consultation desk numbers)" / National Police Agency, "Opinions, consultations and information" / National Police Agency, "9. Consultation services for crime victims involving the government and local authorities | White Paper on Crime Victims 2025" / Government Public Relations Online, "For consultations with the police, call the Police Consultation Hotline #9110" / National Police Agency, "#8103 (Heart-san): Nationwide Number for the Prefectural Police Sexual Crime Victim Hotlines" / National Police Agency, "Sexual Crime Victim Hotline #8103 (Heart-san) Poster" / Houterasu, "Telephone inquiries (Houterasu Support Dial)" / Houterasu, "FAQ on information about consultation services and legal systems" / Houterasu, "Email inquiries" / Houterasu, "Multilingual Information Service" (Easy Japanese) / Houterasu, "For Foreign Nationals" / Houterasu, "For victims of crime" / Ministry of Justice, "Human Rights Hotline 110 for Everyone (nationwide human rights consultation dial)" / Ministry of Justice, "About consultations on women's human rights" / Ministry of Justice, "About human rights consultations concerning women (flyer)" / Ministry of Justice, "Human Rights Hotline 110 for Everyone poster (fiscal 2026)" / Ministry of Justice, "Human rights consultation" / Ministry of Justice, "Human rights consultation for foreign nationals" / Ministry of Justice, "Welcome to the online human rights consultation reception desk!" / Ministry of Justice, "Human Rights Hotline 110 for Everyone [for IP phones]: list of phone numbers" / Financial Services Agency, "Counseling Office for Financial Services Users: please share your 'voice' with us!" / Financial Services Agency, "Launch of the 'Consultation dial for fraudulent investments'" / Consumer Affairs Agency, "Consumer Hotline" / Consumer Affairs Agency, "About Consumer Hotline 188" / Alzheimer's Association Japan, "Telephone counseling" / Alzheimer's Association Japan, "Dementia consultation by LINE call now available!" / Alzheimer's Association Japan, "About the organization" / Fire and Disaster Management Agency, "What Is the Emergency Medical Consultation Center (#7119)?" / Fire and Disaster Management Agency, "Nationwide Emergency Care App (Q-Suke)" / Ministry of Health, Labour and Welfare, "For children's symptoms, call #8000" (Using medical care wisely) / Ministry of Health, Labour and Welfare, "About the Children's Medical Telephone Consultation program (#8000)" / Government Public Relations Online, "Child-rearing and education" (Helplines for daily life) / Japan Poison Information Center, "Poison Hotline 110 telephone service (for the general public)" / Japan Poison Information Center, "Poison Hotline 110 telephone service" / Japan Poison Information Center, "If a poisoning accident happens (what to do and what not to do at home)" / Asahikawa Inochi no Denwa (official), "Home" / Asahikawa Inochi no Denwa (official), "How to Reach Us" / Asahikawa Inochi no Denwa (official), "About Inochi no Denwa" / Asahikawa Inochi no Denwa (official), "About the Corporation" / Hokkaido Inochi no Denwa, "Home" / Hokkaido Inochi no Denwa, "About Inochi no Denwa" / Hokkaido Inochi no Denwa, "Q&A" / Aomori Inochi no Denwa, "Home" / Aomori Inochi no Denwa, "About Aomori Inochi no Denwa" / Aomori Inochi no Denwa, "For Callers" / Aomori Inochi no Denwa, "Consultation Form" / Akita Inochi no Denwa, "Welcome to Akita Inochi no Denwa (Home)" / Akita Inochi no Denwa, "How to Reach Us" / Akita Inochi no Denwa, "Privacy Policy" / Morioka Inochi no Denwa, "Home" / Morioka Inochi no Denwa, "For Callers" / Morioka Inochi no Denwa, "About Inochi no Denwa" / Morioka Inochi no Denwa, "Our Services" / Sendai Inochi no Denwa, "Telephone Counseling" / Sendai Inochi no Denwa, "About Inochi no Denwa" / Sendai Inochi no Denwa, "Sumire no Kai" / Sendai Inochi no Denwa, "Events, Lectures and Courses" / Sendai Inochi no Denwa, "Articles of Incorporation" / Sendai Inochi no Denwa, "Home" / Yamagata Inochi no Denwa, "Home (How to Reach Us)" / Yamagata Inochi no Denwa, "Telephone Counseling Activities" / Fukushima Inochi no Denwa (social welfare corporation), "Home" / Fukushima Inochi no Denwa (social welfare corporation), "What Is Fukushima Inochi no Denwa" / Fukushima Inochi no Denwa (social welfare corporation), "For Those Who Want to Talk" / Fukushima Inochi no Denwa (social welfare corporation), "Notice on Fukushima Yorisoi Email Counseling" / Fukushima Inochi no Denwa (social welfare corporation), "Notice on Fukushima Inochi no Denwa SNS Counseling (Suspended for the Time Being)" / Gunma Inochi no Denwa, "Home" / Gunma Inochi no Denwa, "What Is Inochi no Denwa" / Gunma Inochi no Denwa, "Counselor Training Course" / Tochigi Inochi no Denwa, "Don't Struggle Alone" / Tochigi Inochi no Denwa, "Tochigi Inochi no Denwa 028-643-7830, 24 Hours, 365 Days" / Tochigi Inochi no Denwa, "Telephone Counseling Activities" / Tochigi Inochi no Denwa, "Toll-Free Number 0120-783-556, the 10th of Every Month" / Tochigi Inochi no Denwa, "Sharing Group 'Komorebi'" / Tochigi Inochi no Denwa, "Ashikaga Inochi no Denwa (Make a Call)" / Ibaraki Inochi no Denwa, "Counseling Phone" / Ibaraki Inochi no Denwa, "LINE Counseling" / Ibaraki Inochi no Denwa, "Counselor Recruitment" / Ibaraki Inochi no Denwa, "We Need Your Support" / Ibaraki Inochi no Denwa, "Home" / Saitama Inochi no Denwa, "Don't struggle alone: tell us what is on your mind" / Saitama Inochi no Denwa, "About Saitama Inochi no Denwa" / Chiba Inochi no Denwa, "Homepage" / Chiba Inochi no Denwa, "Get counseling" / Chiba Inochi no Denwa, "What is Inochi no Denwa" / Chiba Inochi no Denwa, "Online counseling: top page" / Tokyo Inochi no Denwa, "Homepage" / Tokyo Inochi no Denwa, "About us" / Tokyo Inochi no Denwa, "Get counseling here" / Tokyo Tama Inochi no Denwa, "Homepage" / Tokyo Tama Inochi no Denwa, "Get counseling here" / Tokyo Tama Inochi no Denwa, "Our activities" / TELL Japan, "The English Speaking Lifeline in Japan" / TELL Japan, "TELL Hours: Lifeline Phone and Chat" / TELL Japan, "Our Mission in Japan" / TELL Japan, "Contact TELL and View Map" / TELL Japan, "I am feeling suicidal" / TELL Japan, "Homepage" / Kawasaki Inochi no Denwa, "Homepage" / Kawasaki Inochi no Denwa, "Counseling line" / Kawasaki Inochi no Denwa, "Our history" / Kawasaki Inochi no Denwa, "Online counseling" / Kawasaki Inochi no Denwa, "Gathering for people bereaved by suicide (Kawasaki City)" / Yokohama Inochi no Denwa, "How to get counseling" / Yokohama Inochi no Denwa, "Our history" / Yokohama Inochi no Denwa, "Our services" / Yokohama Inochi no Denwa, "Articles of incorporation" / Niigata Inochi no Denwa, "Niigata Inochi no Denwa: don't carry it alone" (homepage) / Niigata Inochi no Denwa, "What is Inochi no Denwa" / Niigata Inochi no Denwa, "Counselor recruitment" / Nagano Inochi no Denwa, "Home" / Nagano Inochi no Denwa, "When you want to talk" / Nagano Inochi no Denwa, "Contact information" / Nagano Inochi no Denwa, "Newsletter" / Yamanashi Inochi no Denwa, "Top page (smartphone version)" / Yamanashi Inochi no Denwa, "History and greetings" / Yamanashi Inochi no Denwa, "Purpose of Yamanashi Inochi no Denwa" / Yamanashi Inochi no Denwa, "Articles of incorporation" / Shizuoka Inochi no Denwa, "Top page" / Shizuoka Inochi no Denwa, "About counseling" / Shizuoka Inochi no Denwa, "About our activities" / Hamamatsu Inochi no Denwa, "Home" / Hamamatsu Inochi no Denwa, "Overview of activities" / Gifu Inochi no Denwa, "Top page" / Gifu Inochi no Denwa, "Counseling line and hours" / Gifu Inochi no Denwa, "Online counseling" / Gifu Inochi no Denwa, "How to use online counseling" / Gifu Inochi no Denwa, "Online counseling (FAQ)" / Gifu Inochi no Denwa, "Please support Gifu Inochi no Denwa" / Nagoya Inochi no Denwa, "Top" / Nagoya Inochi no Denwa, "About telephone counseling" / Nagoya Inochi no Denwa, "About us" / Mie Inochi no Denwa, "Top page" / Mie Inochi no Denwa, "About Mie Inochi no Denwa" / Mie Inochi no Denwa, "For those who support us financially" / Mie Inochi no Denwa, "For those who want to become a counselor" / Shiga Inochi no Denwa, "Home" / Shiga Inochi no Denwa, "About Shiga Inochi no Denwa" / Shiga Inochi no Denwa, "For callers" / Shiga Inochi no Denwa, "About the toll-free line" / Kyoto Inochi no Denwa, "How to reach us" / Kyoto Inochi no Denwa, "What is Kyoto Inochi no Denwa" / Kyoto Inochi no Denwa, "Home" / Nara Inochi no Denwa Association, "Nara Inochi no Denwa Association" / Nara Inochi no Denwa Association, "When you want someone to listen" / Nara Inochi no Denwa Association, "Online counseling and Navi Dial" / Nara Inochi no Denwa Association, "When it hurts so much you want to die" / Nara Inochi no Denwa Association, "For those bereaved by suicide" / Nara Inochi no Denwa Association, "For parents raising children" / Nara Inochi no Denwa Association, "About our activities" / Nara Inochi no Denwa Association, "Q&A" / Nara Inochi no Denwa Association, "About Nara Inochi no Denwa" / Kansai Inochi no Denwa, "Official website" / Kansai Inochi no Denwa, "About telephone counseling" / Kansai Inochi no Denwa, "Why the line is hard to reach" / Kansai Inochi no Denwa, "Our history" / Kansai Inochi no Denwa, "Greetings to everyone" / Kansai Inochi no Denwa, "Articles of incorporation and remuneration rules" / Kansai Inochi no Denwa, "Summary of consultations" / Kobe Inochi no Denwa, "Top page" / Kobe Inochi no Denwa, "About the corporation" / Kobe Inochi no Denwa, "News (latest updates)" / Kobe Inochi no Denwa, "Leaflet 2026" / Harima Inochi no Denwa, "Home" / Harima Inochi no Denwa, "What is Inochi no Denwa" / Wakayama Inochi no Denwa Association, "Top page" / Wakayama Inochi no Denwa Association, "What is Inochi no Denwa" / Wakayama Inochi no Denwa Association, "About telephone counseling" / Wakayama Inochi no Denwa Association, "Other places to get help" / Tottori Inochi no Denwa, "Top page" / Tottori Inochi no Denwa, "What is Inochi no Denwa" / Tottori Inochi no Denwa, "Telephone counseling" / Shimane Inochi no Denwa, "Home" / Shimane Inochi no Denwa, "Counseling lines" / Shimane Inochi no Denwa, "What is Inochi no Denwa" / Shimane Inochi no Denwa, "Current status report" / Shimane Inochi no Denwa, "Online counseling" / Shimane Inochi no Denwa, "Shimane Wakachiai no Kai Niji" / Okayama Inochi no Denwa, "Home" / Okayama Inochi no Denwa, "Inochi no Denwa" / Okayama Inochi no Denwa, "Toll-free on the 10th of every month" / Okayama Inochi no Denwa, "Organization overview" / Hiroshima Inochi no Denwa official site, "Home" / Hiroshima Inochi no Denwa official site, "About our activities" / Yamaguchi Inochi no Denwa, "Yamaguchi Inochi no Denwa | Yamaguchi Prefecture" / Kagawa Inochi no Denwa, "Top page" / Kagawa Inochi no Denwa, "Services" / Kagawa Inochi no Denwa, "History" / Kagawa Inochi no Denwa, "Counseling activities" / Kagawa Inochi no Denwa, "Counselor recruitment" / Ehime Inochi no Denwa (social welfare corporation), "Top page" / Ehime Inochi no Denwa (social welfare corporation), "About Inochi no Denwa" / Kochi Inochi no Denwa, "Top page" / Kochi Inochi no Denwa, "Notice about calls with caller ID withheld" / Kitakyushu Inochi no Denwa, "Home" / Fukuoka Inochi no Denwa, "Home" / Fukuoka Inochi no Denwa, "About Fukuoka Inochi no Denwa" / Fukuoka Inochi no Denwa, "Request for support" / Saga Inochi no Denwa official website, "Home" / Saga Inochi no Denwa official website, "Why not give us a call?" / Saga Inochi no Denwa official website, "History and current status" / Saga Inochi no Denwa official website, "Heart no Umi sharing group for people bereaved by suicide" / Nagasaki Inochi no Denwa, "Home" / Nagasaki Inochi no Denwa, "About Nagasaki Inochi no Denwa" / Nagasaki Inochi no Denwa, "How to reach us" / Nagasaki Inochi no Denwa, "Benri Note (handy notes)" / Kumamoto Inochi no Denwa (official), "Home" / Kumamoto Inochi no Denwa (official), "Counseling" / Kumamoto Inochi no Denwa (official), "Our history" / Oita Inochi no Denwa (social welfare corporation), "Home" / Oita Inochi no Denwa (social welfare corporation), "About Oita Inochi no Denwa" / Oita Inochi no Denwa (social welfare corporation), "What is Inochi no Denwa?" / Miyazaki Inochi no Denwa, "Home" / Miyazaki Inochi no Denwa, "What is Inochi no Denwa?" / Miyazaki Inochi no Denwa, "Please call us" / Kagoshima Inochi no Denwa, "Don't struggle alone, please call us" / Kagoshima Inochi no Denwa, "What is Inochi no Denwa?" / Kagoshima Inochi no Denwa, "Our activities" / Okinawa Inochi no Denwa, "Don't struggle alone, please call us (Home)" / Okinawa Inochi no Denwa, "News"