Asahikawa Inochi no Denwa: phone number and hours

Asahikawa Inochi no Denwa is a telephone counseling service that opened in December 1980. About 100 counselors who have completed the prescribed training listen free of charge without asking your name. Calls are taken Tuesday to Wednesday 9:00–15:30 and continuously, 24 hours a day, from Thursday 9:00 to Monday 15:30.

• Toll-free number (Suicide Prevention Inochi no Denwa)

  0120-783-556

  Held on the 10th of every month. Asahikawa takes calls 9:00–21:00 on the 10th. No call charges.

• Navi Dial

  0570-783-556

  Listed as an option when you cannot reach Asahikawa. A reception center connects you automatically. 10:00–22:00. Not available from IP phones; use a landline or mobile phone.

• List of Inochi no Denwa centers nationwide

  If you cannot reach Asahikawa, you are advised to call another center from the nationwide Inochi no Denwa list.

• You are not asked your name, anyone can call regardless of age or sex, and consultation is free. Confidentiality is strictly kept, and your religion and beliefs are respected.
• Calls are taken 365 days a year, but online consultation is not offered. All counselors are unpaid volunteers.
• Counselors are certified after completing the prescribed training. Lines can be busy and hard to get through at some times.
• There are about 100 counselors, who take about 11,000 calls a year.
• All calls are recorded to improve the quality of counseling. Recordings are strictly managed, and privacy and confidentiality are protected.

Your municipality (city, ward, town or village) also has counters for welfare, health and child-rearing concerns. Call the main number, explain what you want to discuss, and ask for the counter in charge.

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