Sapporo City Office:
phone number, opening hours and address
The main phone number of the Sapporo City Office is 011-211-2111. Here is what to know before you call, with the address, opening hours and official website.
Sapporo City Office main line
Official website www.city.sapporo.jp
Without hyphens: 0112112111
The main number connects you to an operator, who will put you through to the right section. Calls are usually answered in Japanese.
Checked against the official website · October 7, 2026
ABOUT
About Sapporo City
Sapporo, the seat of the Hokkaido Government, adopted city status in 1922 and became a designated city in 1972; made up of 10 wards, it is the largest city in Hokkaido. It is known for Odori Park, the venue of the Sapporo Snow Festival. The city office stands on the north side of Odori Park, at Kita 1-jo Nishi 2-chome, the same address as the Sapporo Clock Tower.
BASIC INFO
Basic information
- Main phone
- 011-211-2111
- Address
- 〒060-8611 北海道札幌市中央区北1条西2丁目Shown in Japanese so you can paste it into a map app or show it to a taxi driver.
- Opening hours
- Weekdays 8:45–17:15Closed on weekends, public holidays and Dec 29 – Jan 3
- Official website
- www.city.sapporo.jp
- Local government code
- 011002Hokkaido Sapporo City · City
ACCESS
Access and map
Address
〒060-8611 北海道札幌市中央区北1条西2丁目
RELATED OFFICES
Phone numbers of related government offices
Public offices in charge of this municipality (national and prefectural branches). National taxes — income tax and consumption tax returns, tax certificates — are handled by the tax office, not the municipal office. Addresses are shown in Japanese.
- 011-897-6111
〒004-0004 北海道札幌市厚別区厚別東4条4丁目8番8号
Covers Ebetsu City as well as Sapporo City
Part of this municipality is covered by a different office. Check the agency's official website for your address.
- 011-707-5111
〒001-0031 北海道札幌市北区北31条西7丁目3番1号
Covers Ishikari City, Tobetsu Town, Shinshinotsu Village as well as Sapporo City
Part of this municipality is covered by a different office. Check the agency's official website for your address.
- 011-555-3900
〒062-0051 北海道札幌市豊平区月寒東1条5丁目3番4号
Covers Chitose City, Eniwa City, Kitahiroshima City as well as Sapporo City
Part of this municipality is covered by a different office. Check the agency's official website for your address.
- 011-231-9311
〒060-0042 北海道札幌市中央区大通西10丁目札幌第2合同庁舎
Part of this municipality is covered by a different office. Check the agency's official website for your address.
- 011-666-5111
〒063-0824 北海道札幌市西区発寒4条1丁目7番1号
Part of this municipality is covered by a different office. Check the agency's official website for your address.
- 011-832-0830
〒003-8530 北海道札幌市白石区菊水1-3-1-1
Part of this municipality is covered by a different office. Check the agency's official website for your address.
Personal pension consultations are accepted at any pension office in Japan.
- 011-717-8917
〒001-8585 北海道札幌市北区北24条西6-2-12
Covers Ishikari City, Tobetsu Town, Shinshinotsu Village as well as Sapporo City
Part of this municipality is covered by a different office. Check the agency's official website for your address.
Personal pension consultations are accepted at any pension office in Japan.
- 011-271-1051
〒060-8585 北海道札幌市中央区北3条西11-2-1
Part of this municipality is covered by a different office. Check the agency's official website for your address.
Personal pension consultations are accepted at any pension office in Japan.
- 011-892-1631
〒004-8558 北海道札幌市厚別区厚別中央2条6-4-30
Covers Ebetsu City, Chitose City, Eniwa City, Kitahiroshima City as well as Sapporo City
Part of this municipality is covered by a different office. Check the agency's official website for your address.
Personal pension consultations are accepted at any pension office in Japan.
- 011-562-0101
〒064-8609 北海道札幌市中央区南10条西14丁目
Part of this municipality is covered by a different office. Check the agency's official website for your address.
- 011-853-0101
〒062-8609 北海道札幌市豊平区月寒東1条3丁目2-10
Covers Kitahiroshima City as well as Sapporo City
Part of this municipality is covered by a different office. Check the agency's official website for your address.
- 011-743-8609
〒065-8609 北海道札幌市東区北16条東4丁目3番1号
Covers Ishikari City, Tobetsu Town as well as Sapporo City
Part of this municipality is covered by a different office. Check the agency's official website for your address.
- 011-676-7176
〒060-0042 北海道札幌市中央区大通西19
FAQ
Frequently asked questions
What is the phone number of the Sapporo City Office?
The main phone number of the Sapporo City Office is 011-211-2111. It connects you to an operator, who will transfer you to the right section once you explain what you need.
What are the opening hours of the Sapporo City Office? What time does it open and close?
Opening hours of the Sapporo City Office: Weekdays 8:45–17:15. It is closed on Saturdays, Sundays, public holidays and over the New Year break (Dec 29 – Jan 3). Hours can differ by counter and service, so please check the official website for details.
Can I call the Sapporo City Office on weekends or at night?
The main line is generally not answered outside opening hours. For non-urgent procedures and certificates you may be able to use online applications on the official website (https://www.city.sapporo.jp/) or the Mynaportal. Check the official website for any weekend service counters.
Which tax office and pension office cover the Sapporo City Office?
Sapporo City is split between several tax offices: Sapporo-Higashi Tax Office (011-897-6111), Sapporo-Kita Tax Office (011-707-5111), Sapporo-Minami Tax Office (011-555-3900), Sapporo-Naka Tax Office (011-231-9311), Sapporo-Nishi Tax Office (011-666-5111). Check the National Tax Agency page to find the office for your address. Pension matters are handled by Sapporo-Higashi Pension Office (011-832-0830), Sapporo-Kita Pension Office (011-717-8917), Sapporo-Nishi Pension Office (011-271-1051), Shin-Sapporo Pension Office (011-892-1631).
WARD OFFICES
Ward offices of Sapporo City
Residence registration, family registers and national health insurance are handled at the ward office where you live. See each page for the ward office's main number.
- Sapporo Chuo Ward Office011-231-2400
- Sapporo Kita Ward Office011-757-2400
- Sapporo Higashi Ward Office011-741-2400
- Sapporo Shiroishi Ward Office011-861-2400
- Sapporo Toyohira Ward Office011-822-2400
- Sapporo Minami Ward Office011-582-2400
- Sapporo Nishi Ward Office011-641-2400
- Sapporo Atsubetsu Ward Office011-895-2400
- Sapporo Teine Ward Office011-681-2400
- Sapporo Kiyota Ward Office011-889-2400
GOVERNMENT OFFICES
Phone numbers of tax offices, pension offices, Hello Work and public health centers
Main phone numbers, addresses and jurisdictions of the offices in Hokkaido.
For staff of municipalities and public offices
We accept requests to correct or update the phone numbers, office hours, addresses and other details listed here. We check each request against the official website before updating.
The phone numbers, addresses and opening hours on this page are based on information published on each municipality's official website (last checked: October 7, 2026). Please check the official website for the latest information. This page compiles public information for the convenience of residents and does not indicate any business or partnership relationship between the listed municipalities and AIRI (LIVERUSH Co., Ltd.). If you find an error, please let us know via our contact form.
Tax office names, addresses, phone numbers and jurisdictions are based on the National Tax Agency's 税務署の所在地などを知りたい方 (checked October 19, 2026). Pension office names, addresses, phone numbers and jurisdictions are based on the Japan Pension Service's 年金事務所管轄区域 (checked October 19, 2026). Hello Work (public employment office) names, addresses, phone numbers and jurisdictions are based on the Ministry of Health, Labour and Welfare's 全国ハローワーク所在案内 (checked October 19, 2026). Public health center names, addresses, phone numbers and jurisdictions are based on the Ministry of Health, Labour and Welfare's 保健所管轄区域案内 (checked October 19, 2026).