Hamamatsu Inochi no Denwa: phone number and hours

Hamamatsu Inochi no Denwa opened in July 1986 as the 25th Inochi no Denwa center in Japan. It talks mainly by phone with people facing mental or social crises, with the aim of preventing suicide. You do not have to give your name and your conversation is confidential. It also offers telephone counseling in Portuguese every Friday evening.

• Portuguese-language telephone counseling

  0120-428-333

  Every Friday 19:30–21:30. Toll-free number (no call charges). Started in February 2004 for Brazilian residents and others.

• You do not have to give your name, and your conversation is strictly confidential. Counseling is free, but call charges apply.
• Calls are answered by volunteer counselors who have completed the prescribed training program and been certified.
• Its purpose is to support people seeking help in the face of mental or social crises, mainly through conversation by phone, and it works to prevent suicide.
• To protect both callers and counselors, all calls are recorded, but the recordings never leave the center, are heard only by a limited number of people when necessary, and are automatically deleted after 6 months.
• It cannot respond to calls made to satisfy sexual urges, calls that hurt or abuse the counselors, or harassing or prank calls.

Your municipality (city, ward, town or village) also has counters for welfare, health and child-rearing concerns. Call the main number, explain what you want to discuss, and ask for the counter in charge.

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