Matsumoto Inochi no Denwa: phone number and hours

A counseling line answered at the Matsumoto center of the social welfare corporation Nagano Inochi no Denwa. It is open every day of the year, 11:00 a.m. to 10:00 p.m., and counselors who have completed training and been certified listen to you. The Matsumoto center has been active in Matsumoto City since 1997 and has built a new base for its work in the central and southern Nagano region.

• Sessions for people who have lost a loved one to suicide

  026-225-1000

  The operating organization (Nagano Inochi no Denwa) listens online (by phone is also possible) to people who have lost someone close to them to suicide. 11:00–20:00, up to 1 hour per session, once a month as a rule (up to twice a month on request), for about 1 year as a guideline. Apply by email, the application form, or by calling the office (Mon–Fri 10:00–16:00).

• Navi Dial (nationwide)

  0570-783-556

  Every day of the year, 10:00 a.m. to 10:00 p.m. Connects you to whichever Inochi no Denwa center in Japan is available at that moment. The caller pays the call charges.

• Toll-free Suicide Prevention Inochi no Denwa (nationwide)

  0120-783-556

  Daily 16:00–21:00, and on the 10th of every month from 8:00 to 8:00 the next day. No call charges. Connects you to an available center somewhere in Japan.

• The Matsumoto counseling line changed to a new number when the Matsumoto office opened.
• Counseling is free, but the caller pays the call charges.
• Your conversation is always kept confidential, and you do not have to give your name.
• Calls are answered by counselors who have completed the prescribed training and been certified.
• The Matsumoto center has been active in Matsumoto City since 1997 and has built a new base for its work in the central and southern Nagano region.

Your municipality (city, ward, town or village) also has counters for welfare, health and child-rearing concerns. Call the main number, explain what you want to discuss, and ask for the counter in charge.

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