Kitakyushu Inochi no Denwa: phone number and hours

Kitakyushu Inochi no Denwa opened in 1977 as the fifth Inochi no Denwa in Japan. Trained volunteer counselors answer calls 24 hours a day, 365 days a year. You will not be asked your name, but calls with caller ID withheld do not connect, so dial "186" before the number.

• Toll-free number

  0120-783-556

  Daily 16:00–21:00. On the 10th of every month, available from 8:00 to 8:00 the next morning.

• Navi Dial (charged)

  0570-783-556

  Daily 10:00–22:00. Connects you to whichever Inochi no Denwa center nationwide has a free line. The caller pays the call charges, even when connected to a distant center.

• Since March 2021, calls with caller ID withheld do not connect. Dial "186" before the number or change your phone settings. Individual counselors never learn the caller's number.
• You will not be asked your name, and your conversation is confidential. Your religion and beliefs are also respected.
• Volunteer counselors certified after about 8 months of lectures and about 10 months of practical training take turns answering calls (about 110 counselors as of April 2025).
• It was the fifth Inochi no Denwa to open in Japan, and the Federation of Inochi no Denwa (Japanese Lifeline) was formed the day after it opened.
• It is a citizens' initiative with no ties to any particular religion or political group. Abusive or prank calls, calls for sexual purposes, and personal questions to counselors cannot be accepted.

Your municipality (city, ward, town or village) also has counters for welfare, health and child-rearing concerns. Call the main number, explain what you want to discuss, and ask for the counter in charge.

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