Kumamoto Inochi no Denwa: phone number and hours

Kumamoto Inochi no Denwa opened in April 1985 as the 20th Inochi no Denwa center in Japan and has taken calls 24 hours a day, every day of the year since the beginning. Citizen volunteer counselors, certified after an assessment of their suitability, listen to your call free of charge.

• Toll-free number (free)

  0120-783-556

  Daily 16:00–21:00. In addition, 24 hours on the 10th of every month, from 8:00 a.m. to 8:00 a.m. the next day.

• Navi Dial

  0570-783-556

  Available 24 hours a day, 365 days a year. However, from 10:00 p.m. to 10:00 a.m. the next morning, only calls from within Kumamoto Prefecture are accepted.

• Online counseling

  Available after you register on the website of the Federation of Inochi no Denwa.

• Calls with caller ID withheld are not accepted. If your number is set to withhold caller ID, the center asks you to call again with "186" added in front of the number. It states that callers' phone numbers are neither displayed nor recorded.
• To improve the quality of counseling, all calls are recorded automatically, and the center states that an information management officer is in charge of them.
• Calls are answered by volunteer counselors who qualified after two years of training and practice.
• The center states that it still receives more than 30 calls a day, and that serious topics such as unemployment, debt and mental illness are increasing.
• It is a citizen volunteer organization that operates without leaning toward any particular belief, conviction or religion.

Your municipality (city, ward, town or village) also has counters for welfare, health and child-rearing concerns. Call the main number, explain what you want to discuss, and ask for the counter in charge.

Phone directory of the 45 municipalities in Kumamotoarrow_forward