- Guide to Everyday Procedures
- Long-Term Care Insurance
Long-Term Care Insurance procedures
How to join Long-Term Care Insurance and pay premiums, apply for certification of need for care, and use long-term care services, and what they cost.
Last verified October 29, 2026
This page was compiled by AIRI from official national government pages and covers the procedures that are the same nationwide. It is not operated by the national government or by any municipality. For the actual procedure, follow the guidance of the municipality where you live.
On this page
- 1Who joins Long-Term Care Insurance
- 2Premiums
- 3From applying for certification of need for care to the decision
- 4Validity period of the certification, renewal and change of level
- 5Needing support vs. needing care, and the care plan
- 6Types of long-term care services
- 7What users pay, and ways to reduce the cost
- 8Home modification and purchase of welfare equipment
- 9When you move or lose eligibility
- What differs by municipality
- Sources
- Change history
1.Who joins Long-Term Care Insurance
Long-Term Care Insurance (kaigo hoken) is insurance run by the municipality (city, ward, town or village) where you live. People aged 40 and over join, and they are divided by age into Category 1 insured persons and Category 2 insured persons.
| Category | Who it applies to | When you can use services |
|---|---|---|
| Category 1 insured person (dai 1-go hihokensha) | People aged 65 and over | When you come to need care (needing care, yokaigo) or need support in daily life (needing support, yoshien), whatever the cause |
| Category 2 insured person (dai 2-go hihokensha) | People aged 40 to 64 who are enrolled in health insurance | Only when the need for care or support is caused by one of the specified diseases (tokutei shippei; 16 types) set by the national government |
- Cancer (terminal stage)
- Rheumatoid arthritis
- Amyotrophic lateral sclerosis
- Ossification of the posterior longitudinal ligament
- Osteoporosis with fractures
- Dementia in the presenile period
- Progressive supranuclear palsy, corticobasal degeneration and Parkinson's disease
- Spinocerebellar degeneration
- Spinal canal stenosis
- Progeria
- Multiple system atrophy
- Diabetic neuropathy, diabetic nephropathy and diabetic retinopathy
- Cerebrovascular disease
- Arteriosclerosis obliterans
- Chronic obstructive pulmonary disease
- Osteoarthritis with marked deformity of both knee joints or both hip joints
On your 65th birthday you become a Category 1 insured person. As a rule, you do not need to file a notification yourself at that time.
To use services, you must be certified by your municipality as needing care (yokaigo nintei; this includes certification as needing support).
3.From applying for certification of need for care to the decision
To use Long-Term Care Insurance services, first apply for certification of need for care (yokaigo nintei; or certification of need for support, yoshien nintei) at the counter of the municipality where you live.
Having someone apply for you
You can also have a Community General Support Center (chiiki hokatsu shien center), a home care support provider (kyotaku kaigo shien jigyosha; an office with care managers), a long-term care facility or similar complete the application for you.
- 1
Apply at the municipal counter
You need your Long-Term Care Insurance insured person's card (hihokenshasho). For people aged 40 to 64, enrollment in health insurance is checked.
- 2
Have the certification survey
A municipal surveyor visits your home or facility and asks about your physical and mental condition and other matters.
- 3
The attending physician's opinion is prepared
The municipality asks your regular doctor for a written opinion (shujii ikensho). If you do not have a regular doctor, you are examined by a doctor designated by the municipality. The applicant does not pay a fee for preparing the opinion.
- 4
Review and decision
Based on the survey results and the attending physician's opinion, a computer makes a primary assessment using a nationally uniform method, and then the Long-Term Care Certification Committee (kaigo nintei shinsakai), made up of health, medical and welfare experts, makes a secondary assessment.
- 5
You receive the result
You are notified whether you are certified as Support Level 1 or 2 or Care Level 1 to 5, or not eligible (higaito).
As a rule, you are notified of the result within 30 days of the date you applied. The certification takes effect retroactively from the date you applied.
If you are found not eligible
You may be able to use services such as the municipality's Comprehensive Project for Long-Term Care Prevention and Daily Life Support. Consult the counter of the municipality where you live or a Community General Support Center.
4.Validity period of the certification, renewal and change of level
A certification has a validity period. After the validity period ends you can no longer use services, so if you want to keep using them, apply for renewal before the period ends.
| Type of application | Standard period | Range set according to your condition |
|---|---|---|
| First application, or application for a change of level | 6 months | 3 to 12 months |
| Application for renewal | 12 months | 3 to 36 months (up to 48 months if the level is the same as last time) |
If the certification takes effect in the middle of a month, the period until the last day of that month is added to the period above.
Even during the validity period, you can apply for a change of level if your physical or mental condition changes. The procedure is the same as for a first application.
If you could not apply for renewal in time
If you could not apply within the validity period for an unavoidable reason such as a disaster, you can apply for renewal within 1 month of the day that reason ended.
5.Needing support vs. needing care, and the care plan
Before you start using services, a care plan (kaigo service keikaku) is made that sets out which services you will use and how much. Who makes it depends on the result of your certification.
| Certification result | Services you can use | Who to consult about the care plan |
|---|---|---|
| Support Level 1 or 2 | Services for preventing the need for care (preventive benefits, yobo kyufu) and the municipality's Comprehensive Project for Long-Term Care Prevention and Daily Life Support | Community General Support Center |
| Care Level 1 to 5 | Services for care (care benefits, kaigo kyufu), including facility services. | A home care support provider (an office with care managers). If you enter a facility, the facility's care manager makes it. |
There is no charge to the user for having a care plan made.
Comprehensive Project for Long-Term Care Prevention and Daily Life Support
This is a project that each municipality runs according to local circumstances. Besides people needing support, people who are found eligible through a check with the basic checklist (kihon checklist) at a municipal counter or similar can use the project's services without certification of need for care. The services available differ by municipality.
A Community General Support Center is a counter set up by the municipality that handles general consultations about the daily life and care of older people. Consult it even if you are not sure where to go.
6.Types of long-term care services
| Type | Main services |
|---|---|
| Someone comes to your home | Home-visit care (home help), home-visit bathing, home-visit nursing, home-visit rehabilitation |
| You go to a facility | Day care service (day service), day rehabilitation (day care) |
| You stay for a short period | Short-term stay for daily life care (short stay), short-term stay for medical care |
| You live in a facility (people needing care) | Welfare facility for the elderly requiring care (special nursing home for the elderly, tokubetsu yogo rojin home), long-term care health facility, integrated facility for medical and long-term care |
| You use welfare equipment | Rental of welfare equipment, purchase of specified welfare equipment |
There are also community-based services that help you keep living in the area you are used to. Examples include small-scale multifunctional home care, which combines home visits, day visits and overnight stays, and group homes for people with dementia.
Community-based services are, as a rule, those of the municipality where you live
As a rule, you use community-based services at providers in the municipality where you live. For other services, you can also use providers and facilities in other municipalities.
You can search for service providers on the Ministry of Health, Labour and Welfare's "Long-Term Care Service Information Publication System".
7.What users pay, and ways to reduce the cost
When you use services, you pay 10% of the cost. People with income above a certain level pay 20% or 30%.
| Certification level | Monthly limit |
|---|---|
| Support Level 1 | 50,320 yen |
| Support Level 2 | 105,310 yen |
| Care Level 1 | 167,650 yen |
| Care Level 2 | 197,050 yen |
| Care Level 3 | 270,480 yen |
| Care Level 4 | 309,380 yen |
| Care Level 5 | 362,170 yen |
Within the limit, you pay 10% (or 20% or 30%). For use beyond the limit, you pay the full amount yourself. When you enter a facility, you also pay for accommodation, meals and daily living expenses in addition to this.
| Program | Details | Procedure |
|---|---|---|
| High-Cost Long-Term Care Service Benefit (kogaku kaigo service hi) | If the total you pay in 1 month exceeds the ceiling, the excess is paid to you. The ceiling depends on income; for households subject to resident tax, the levels are 44,400 yen, 93,000 yen and 140,100 yen (per household). Households exempt from resident tax and similar have even lower ceilings. | You must apply to the municipality. |
| Reduction of meal and accommodation costs at facilities (certification of the cost ceiling, futan gendogaku nintei) | For people whose income and assets are below a certain level, meal and accommodation costs at long-term care facilities and for short stays are kept within the cost ceiling. | You must apply to the municipality and receive the certification of the cost ceiling. |
| Combined High-Cost Medical and Long-Term Care Expense System | If the household's total payments for health insurance and Long-Term Care Insurance over 1 year exceed the ceiling, the excess is paid to you. | Apply to the health insurance you are enrolled in. |
8.Home modification and purchase of welfare equipment
When a person certified as needing support or care modifies their home, for example by installing handrails, or buys welfare equipment used for bathing, toileting and similar, part of the cost is paid by Long-Term Care Insurance.
| Item | Home modification | Purchase of welfare equipment |
|---|---|---|
| What is covered | Installing handrails, removing differences in floor level, changing floor or passage materials to prevent slipping, replacing doors with sliding doors or similar, replacing toilets with Western-style toilets or similar, and any work needed along with these | Welfare equipment not suited to rental, such as toilet seats, bathing aids and simple bathtubs (bought from a designated provider) |
| Benefit limit | Up to 200,000 yen per person (the same regardless of support or care level). Within the limit, you can use it over several times. | Up to 100,000 yen in the same fiscal year |
| Share paid | 90% of the cost (80% or 70%, depending on income) | 90% of the cost (80% or 70%, depending on income) |
Apply for home modification before the work
After consulting a care manager or similar, apply to the municipality before the work starts, attaching a statement of the reasons the modification is needed and other documents. When the work is finished, submit the receipts and other documents to apply for the benefit. If there are unavoidable circumstances, you may be able to apply after the work.
For the 200,000 yen for home modification, you can use up to 200,000 yen again if your care level becomes 3 or more levels more severe, or if you move.
When you buy welfare equipment, as a rule you first pay the full amount and later 90% (80% or 70%) is refunded. For some equipment, such as walkers and fixed ramps, you can choose either rental or purchase.
9.When you move or lose eligibility
Because you join Long-Term Care Insurance through each municipality, when you move to another municipality you join the Long-Term Care Insurance of your new municipality.
| Procedure | Details |
|---|---|
| Municipality you are leaving | Receive a certificate of eligibility for benefits (jukyu shikaku shomeisho) that proves the details of your certification. |
| Municipality you are moving to | If you apply for certification with the certificate of eligibility for benefits within 14 days of the day you became eligible there, you are certified with the same details as before, without a new review. |
If more than 14 days have passed
Carrying over your certification with the certificate of eligibility for benefits requires an application within 14 days. If that has passed, check with the counter of your new municipality about how it is handled.
Special rule on the place of residence (jushochi tokurei; when you move your address to enter a facility)
If you enter a long-term care facility, a specified facility such as a fee-based home for the elderly, or a nursing home for the elderly, and move your address to the municipality where the facility is, you remain enrolled in the Long-Term Care Insurance of your original municipality. When this special rule starts or stops applying to you, notify within 14 days.
If your address changes within the same municipality, also notify within 14 days. In some cases, filing the certificate-of-residence (juminhyo) notification is treated as also filing the Long-Term Care Insurance notification.
If you lose eligibility, for example because you move, return your Long-Term Care Insurance insured person's card to the municipality. For procedures when the person dies, also see the following page.
Procedures after someone close to you dies
2026 amendment to the Long-Term Care Insurance Act
The Long-Term Care Insurance Act was amended in 2026. It was decided to introduce online eligibility confirmation for the insured person's card and to review rules such as returning the card when you lose eligibility. It was also decided to add group homes, small-scale multifunctional home care and others to the providers and facilities that can apply for certification of need for care on your behalf, and to merge night-time home-visit care into regular-visit and on-demand home-visit care and nursing. As a rule, the changes take effect on April 1, 2027, but the timing differs depending on the content of the amendment.
What differs by municipality
The following items differ from one municipality to another, so they are not covered on this page. Check the official website or counter of the municipality where you live.
- Location and hours of the Long-Term Care Insurance counter
- Premium amounts for people aged 65 and over, how the income brackets are set, and payment deadlines
- Criteria and application procedure for premium reductions or exemptions
- What you need to apply for certification of need for care, and whether you can apply by mail or online
- Locations of Community General Support Centers and the areas they cover
- Services available under the Comprehensive Project for Long-Term Care Prevention and Daily Life Support, and their costs
- Documents needed to apply for home modification and purchase of welfare equipment, and how payment works
- How to apply for the High-Cost Long-Term Care Service Benefit and the certification of the cost ceiling
- The municipality's own long-term care subsidies and services
You can look up the main phone number and office hours of your municipality in the Municipal Office Phone Directory.
Sources
- 1. Who joins Long-Term Care Insurance
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "What is Long-Term Care Insurance?"
Ministry of Health, Labour and Welfare, "Overview of the Long-Term Care Insurance system"
Ministry of Health, Labour and Welfare, "Approach to the criteria for selecting specified diseases"
e-Gov Laws and Regulations Search, "Long-Term Care Insurance Act"- 2. Premiums
Ministry of Health, Labour and Welfare, "Overview of the Long-Term Care Insurance system"
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "What is Long-Term Care Insurance?"
e-Gov Laws and Regulations Search, "Long-Term Care Insurance Act"
e-Gov Laws and Regulations Search, "Order for Enforcement of the Long-Term Care Insurance Act"- 3. From applying for certification of need for care to the decision
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "Steps before using services"
Ministry of Health, Labour and Welfare, "How certification of need for long-term care is carried out"
e-Gov Laws and Regulations Search, "Long-Term Care Insurance Act"- 4. Validity period of the certification, renewal and change of level
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "Steps before using services"
e-Gov Laws and Regulations Search, "Long-Term Care Insurance Act"
e-Gov Laws and Regulations Search, "Ordinance for Enforcement of the Long-Term Care Insurance Act"- 5. Needing support vs. needing care, and the care plan
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "About the long-term care services published"
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "Steps before using services"
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "Steps for using services of the Comprehensive Project for Long-Term Care Prevention and Daily Life Support"
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "Home care support"
Ministry of Health, Labour and Welfare, "Community-based integrated care system"
- 6. Types of long-term care services
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "About the long-term care services published"
Ministry of Health, Labour and Welfare, "Overview of the Long-Term Care Insurance system"
- 7. What users pay, and ways to reduce the cost
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "Fees for services"
Ministry of Health, Labour and Welfare, "Overview of the Long-Term Care Insurance system"
e-Gov Laws and Regulations Search, "Order for Enforcement of the Long-Term Care Insurance Act"- 8. Home modification and purchase of welfare equipment
Ministry of Health, Labour and Welfare, "Home modification under Long-Term Care Insurance"
Ministry of Health, Labour and Welfare Laws and Regulations Database, "Benefit limits for home care home modification costs and preventive home modification costs"
Ministry of Health, Labour and Welfare, "Benefit limits for home care welfare equipment purchase costs and preventive welfare equipment purchase costs"
Ministry of Health, Labour and Welfare Long-Term Care Service Information Publication System, "Sale of specified welfare equipment"
e-Gov Laws and Regulations Search, "Long-Term Care Insurance Act"- 9. When you move or lose eligibility
e-Gov Laws and Regulations Search, "Long-Term Care Insurance Act"
e-Gov Laws and Regulations Search, "Ordinance for Enforcement of the Long-Term Care Insurance Act"Ministry of Health, Labour and Welfare, "Reiwa 8 (2026) amendment to the Long-Term Care Insurance Act (Act Partially Amending the Social Welfare Act, etc.)"
Ministry of Health, Labour and Welfare, "Long-Term Care Insurance Latest Information Vol.1390 (Partial revision of the administrative handling of user charges and related matters under the Long-Term Care Insurance system)"
Change history
| First edition. |
Other procedures
- My Number Card proceduresAnswers to the questions most often asked at municipal counters about the My Number Card: renewal, PINs, what to do if you lose it, and more.7 items · Verified October 22, 2026
- Certificate of Residence (Juminhyo) proceduresHow to request certificates such as a certificate of residence (juminhyo) or a seal registration certificate.9 items · Verified October 22, 2026
- Family Register Certificates proceduresHow to request family register (koseki) certificates such as a full copy or partial copy of the register.8 items · Verified October 22, 2026
- Moving proceduresExplains the moving-in, moving-out and change-of-address notifications you must file when you move, and the related procedures you will need at the same time.8 items · Verified October 22, 2026
- National Health Insurance proceduresHow to join or leave National Health Insurance (NHI), pay premiums, and handle insurance card procedures.8 items · Verified October 22, 2026
- National Pension proceduresHow to join and switch categories in the National Pension, how to pay premiums or get an exemption, and what to do when you start receiving a pension.9 items · Verified October 29, 2026
- Child Allowance proceduresHow to receive the Child Allowance, and the applications and notifications needed when a child is born or when you move.7 items · Verified October 29, 2026
- Ryoiku Techo (certificate for people with intellectual disabilities) proceduresHow to apply for the Ryoiku Techo issued to people with intellectual disabilities, how the assessment works, and what to report after you receive it.5 items · Verified October 23, 2026
- Basic Disability Pension proceduresHow to receive the Basic Disability Pension and file a claim when an illness, an injury or a disability you have had since childhood interferes with daily life.5 items · Verified October 23, 2026
- Procedures after someone close to you diesThe main municipal, pension, inheritance and tax procedures needed after a family member or someone close to you dies, in order of the earliest deadline.9 items · Verified October 29, 2026
- Telephone helplines for personal worriesNationwide telephone helplines you can call about mental health worries, children's concerns, work and workplace worries, harm from domestic violence or sexual violence, consultations with the police, legal, human rights and money matters, consumer trouble, nursing care and dementia, and when you are unsure what to do about a sudden illness or injury.10 items · Verified October 30, 2026
Related pages
This guide is a general explanation of nationwide systems, compiled by AIRI (operated by LIVERUSH Co., Ltd.) from official pages of the national government and related bodies. It is not operated by the national government or by any municipality. For your individual procedure, the guidance of the municipality where you live takes precedence. The content reflects the situation as of the last-verified date shown at the top of the page.
If you notice an error or outdated content, please let us know through the correction request form. We check it against the sources, correct it, and record the change in the change history.
For municipal staff: how AI can take the first response to phone calls from residents is described on AIRI for municipalities and government agencies.